6 Hours 17 Minutes

Imagine that you and your manager/administrator have been served with a lawsuit related to the stay of a patient that you vaguely recall some 2-3 years ago.

You know the havoc anxiety can have on your clients.

The mental exhaustion from playing out worst-case scenarios in their minds. The constant fear of danger that drives them to isolate from others. The nausea, chest pain, restlessness, and dizziness that add more fuel to that anxiety.

People buy more and buy more happily when in good humor. Understanding humor and being able to effectively use it for your sales and persuasion purposes is a powerful advantage–for any speaker, salesman or writer.”

5 Hours 59 Minutes

Pressure ulcers and other wound and skin issues are a major cause of morbidity, mortality, regulatory scrutiny and lawsuits. They are a hot topic in any health care arena. Facilities are seeing greater scrutiny and penalties for failure to deliver evidence-based and up-to-date wound and skin care, and the need to have a well-educated and trained staff.